CVS Caremark: Get Used To The Name

CVS Caremark: Get Used To The Name
CVS Caremark: Get Used To The Name

The older we get the less we like change. However, retirees insured by the Commonwealth's Group Insurance Commission's Unicare plans are assured by the GIC that the change from Express Scripts to CVS Caremark, as their prescription drug provider, will be relatively painless.

In other words, folks; get used to it. In the world of major insurance contracts, including prescription drugs, change does happen. Express Scripts has had a nice run of ten years, since taking over the contract from Merck-Medco in July 2000.

"No change is perfect," says Association Health Insurance Coordinator Cheryl Stillman. "A late-arriving prescription drug mail order is high anxiety time for a senior. How well I know! I've quickly resolved any hang-ups over the years on behalf of our members. Most of the time a simple phone call to a service person resolves the problem. Once the retiree is given a reasonable explanation and assurance that everything is being taken care of, I can actually feel their relief."

"We've been through four prescription drug contract changes over the past 40 years," said Association President Ralph White. "Subscribers of the GIC plan now have extra options - they can pick up a three-month supply directly at CVS or have it sent to them through the mail. They can continue to use their CVS card at their local or favorite pharmacy or through the nearest CVS pharmacy. And yes, I am aware that some drugs are less expensive at Wal-Mart, Rite-Aid, Target or Walgreen's. These are usually generic drugs and members have and will continue to fill some of their prescriptions at these stores."

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